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Technology at SCU

How to Set-up Zoom

Getting your SCU Zoom License


It is important to activate your SCU affiliated Zoom account to enjoy the Pro license benefit, including: unlimited meeting time, up to 300 participants in a meeting, and streaming to 3rd party services like Youtube and Panopto.  You will only need to follow the instructions below one time to activate your account.

NOTE: Users have reported issues activating their account using Google Chrome. If you encounter an "unable to sign up with your email address" error, use a different browser to create your account. Once your account is successfully activated, you can use Chrome to access the Zoom tile.

  1. Log on to SCU Portal and enter your SCU credential.

  2. Once logged in, click the Zoom tile to activate your SCU affiliated Zoom account.

  3. You now have a SCU Zoom account. If you see an error, please confirm you are logged out of all Zoom accounts and try again. If you still cannot create your account, use a different browser.


Download and Install Zoom Desktop Client

You only have to follow these instructions once per computer. After you've installed the Zoom software (as shown below), you can run the Zoom application from your Windows "Start" menu or Mac OS X "Applications" folder.


The screen shots may vary depending on the web browser being used and whether or not you are logged into your Santa Clara University Gmail account.

  1. Go to
  2. Download the top suggestion, as it is auto-selected for your operating system
  3. Open the install package and follow the on-screen instructions
    Zoom installer icon

  4. Once the app is downloaded, click the "Sign In" button
    Choose "Sign In with Google" then log in with your SCU credentials and click "Open Zoom"

    A webpage will pop up and prompt you to enter your SCU credential.
  5. You will see either the university seal, a letter, or your personalized photo on the top right corner when you are logged in to the SCU Zoom account
    Open Zoom interface

How can I tell if I am logged in through SCU?

To ensure you are logged in correctly, follow these steps:

  1. Click on your picture in the upper righthand corner of the Zoom application (or webpage).
    J letter

  2. To the right of your name, it will say “licensed”
    Licensed indicator



For training on advanced features and troubleshooting, please contact Media Services. You can also schedule a One-on-One Training for the Zoom video conferencing client or Panopto video server.