The Dean of Students Office, in collaboration with campus partners, is committed to supporting your student’s well-being and growth toward independence. Through intentional guidance and access to key resources, we strive to create a Culture of CARE within our community.
As a Jesuit institution, we uphold the value of cura personalis—care for the whole person. This means nurturing each student’s emotional, mental, spiritual, and physical development through a collective effort involving families, peers, faculty, and staff.
We advocate for students and encourage their active participation in the processes that affect them. At times, this includes working alongside parents as partners in support. The Dean of Students Office welcomes the opportunity to assist parents with questions or concerns. Please continue reading for helpful information and resources.
How to Recognize a Student in Distress:
- Significant deterioration in quality or quantity of work
- Repeated absences
- Missed assignments, exams, or appointments
- Written or artistic expression of unusual violence, social isolation, despair, or preoccupation with suicide or death
- Repeated requests for special accommodations, e.g., paper extensions, make-up exams, etc.
- Patterns of perfectionism. e.g., the inability to accept any grade but an A
- Overblown or disproportionate response to grades or other evaluations
- Direct statements indicating distress or loss
- Angry or hostile outbursts, yelling, or aggressive comments
- Withdrawn from others, low motivation
- Excessively demanding or dependent behavior
- Failure to respond to outreach from family, friends, or professors
- Shakiness, tremors, fidgeting, or pacing
- More animated than usual, euphoria, overly enthusiastic
- Paranoid, excessively vigilant, fear that others are going to cause harm
- Extreme disorganization or erratic performance
- Deterioration in physical appearance or personal hygiene
- Excessive fatigue, exhaustion, falling asleep in class
- Visible changes in weight, statements about change in appetite or sleep
- Noticeable cuts, bruises, or burns
- Frequent or chronic illness
- Disorganized, rapid or slurred speech, confusion
- Unusual inability to make eye contact
- Coming home bleary or red-eyed or smelling of alcohol or marijuana
| Aggression | Extreme withdrawal | Medical issues or concerns |
| Alarming writings or drawings | Failing grades | Missed multiple classes without contact |
| Anxiety | Family abuse | Non-responsive to outreach |
| Attempted suicide | Feels that they have been unfairly or is being targeted | Overly stressed or overwhelmed |
| Bizarre or erratic behavior | Financial issues | Preoccupation with guns, ammunition or weapons |
| Depression | Flat affect or extreme lack of responsiveness | Preoccupation with fire or bombs |
| Disconnected from reality | Grief and/or significant loss | Self-injurious behavior (cutting, burning, etc.) |
| Drug abuse/dependence | Homelessness | Significant change in behavior, hygiene, or self-care |
| Eating disorder (anorexia or bulimia) | Hostility | Significant change: academic performance |
| Extreme rudeness | Incoherent or slurred speech | Suicidal thoughts expressed |
How to Help a Student in Distress:
When in doubt, let someone know that you're worried about your student. If you know that they may be struggling with personal, emotional, or academic difficulties, the most direct way to get them support is to submit a CARE Referral Form . Upon retrieval, a member of the Office of Student Life will then reach out to the student to offer support and resources. Reports can be made anonymously.
If you're aware of a specific issue that you think is important for the Office of Student Life to be aware of, please submit the appropriate reporting form listed on this page.
For more urgent concerns, please reference the contact listing below:
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If a Student . . . |
Contact . . . |
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is in possession of a weapon |
Campus Safety at 408-554-4444 or 911 |
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is an imminent harm to self or others |
Campus Safety at 408-554-4444 or 911 |
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is a potential harm to self or others |
Student Health, Counseling, and Well-Being at 408-554-4501 and Office of Student Life at 408-554-4583 |
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is a victim of recent violence, abuse, or sexual violence |
Student Health, Counseling, and Well-Being at 408-554-4501 or Wellness Center at 408-554-4409 or Title IX at 408-551-3043 |
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has been a victim of past violence or abuse |
Student Health, Counseling, and Well-Being at 408-554-4501 or Wellness Center at 408-554-4409 or Title IX at 408-551-3043 |
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is experiencing psychological distress impairing the ability to learn effectively |
Student Health, Counseling, and Well-Being at 408-554-4501 |
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is verbally or emotionally abusive |
Student Health, Counseling, and Well-Being at 408-554-4501 or Office of Student Life at 408-554-4583 |
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is engaging in conduct contrary to that in the Student Handbook |
Office of Student Life at 408-554-4583 |
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has engaged in academic dishonesty |
Office of Student Life at 408-554-4583 |
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is having difficulty managing academic load or stress |
Drahmann Center at 408-554-4318 |
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is experiencing family or personal crisis or loss and needs to miss classes |
Office of Student Life at 408-554-4583 |
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is suspected of alcohol or drug use interfering with academic effectiveness |
Student Health, Counseling, and Well-Being at 408-554-4501 or Wellness Center at 408-554-4409 |
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is having financial difficulties |
Financial Aid at 408-551-1000 |
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is a victim of bias, harassment, or discrimination |
Office of Student Life at 4583 and Title IX at 408-551-3043 |
Resources:
Information:
- Faculty Notification: When a student is unable to contact professors about an absence due to hospitalization, incapacitation, or a family crisis, they may contact the Office of Student Life to have their faculty members notified. The student will be included in the notification and is responsible for following up with each professor regarding the missed class time as soon as the student can do so. For additional information, please click here.
- Basic Needs Program: If a student does have reliable access to sufficient quantities of affordable, nutritious food or needs basic needs support, please request support through the Office of Student Life. Support can be requested directly by the individual or others on behalf of the student.
- Off Campus Living: The Off Campus Living Office supports students in their transition to off campus living including assistance in finding housing and managing off campus living responsibilities.
