Get the RAVE Guardian App and login with your SCU username and password
Receive important SCU Bronco Alerts, call, or text with Campus Safety Services, and gain access to safety resources and documents. Download the FREE Rave Guardian safety app to check in with family, friends, Campus Safety Services, or others you trust to help you stay safe both on and off campus. The Rave Guardian app is an effective way for students, staff, and faculty to communicate with Campus Safety via a smart phone.
With this app you can:
- Set a Safety Timer - Notify people you trust to check in on you if you are alone or in an unfamiliar place. Set a timer as an escort as you walk to class or across campus. If the time is not deactivated before expiration, Campus Safety will be notified to contact you.
- Manage & Message Your Guardians - Invite family, friends, or others to be your Guardian, and communicate with them within the app as needed.
- Easy Emergency Communication - Call, or chat Campus Safety Services directly for assistance, or to report suspicious activity. If enabled, the app delivers your complete caller profile and also sends GPS coordinates pinpointing where the call was made.
Make Anonymous Crime Tips - You can send crime tips and pictures using the app. Campus Safety dispatchers will assess the information. If help is needed immediately, an officer will be sent.
Important Points to Remember:
- In a campus emergency always dial, or text 911, or call Campus Safety's 24 hour emergency line at (408)-554-4444. The Rave Guardian app should not replace the standard practice of dialing (408)-554-4444 from your cell phone (or x4444 from a campus phone) to report campus-based police, fire, suspicious circumstances, or medical emergencies.
- As with any cell phone usage, certain factors (such as signal strength, type and quality of your phone carrier, and dead spots) can affect the GPS locator accuracy.
- To maximize the full benefit of this app, update your profile with a current photo and accurate self-description, vehicle description, and medical conditions. The more information you provide in your profile, the easier it will be for Campus Safety to locate you, if necessary. Note: You can change your profile picture at any time.
- When using the escort timer tool, it is strongly recommended that you enter a status in text explaining to Campus Safety about your current location, intended destination, intended course of travel, etc. This information will greatly facilitate any necessary response actions coordinated by Campus Safety and SCPD (when notified).
Frequently Asked Questions (FAQs)
Q. Who is eligible to use Rave Guardian at SCU?
A. Any SCU constituent with a current scu.edu or email address is eligible.
Q. Is there a cost for the app or the service?
A. The Rave Guardian Safety app is free for anyone to use with friends and family as your selected Guardians. Santa Clara University has purchased a license for constituents to utilize Rave Guardian with Campus Safety Services as a primary Guardian. There are no costs other than text messaging fees and minutes charged by your cell phone provider.
Q. Is my privacy protected?
A. Profile data is stored privately and securely within Rave Mobile Safety’s redundant and geographically diverse databases. Your profile can only be viewed by Campus Safety dispatchers when your timer expires, send a tip or you text, or dial 911.
Q. Can Rave Guardian track me?
A. The Rave Guardian app utlizes location data (GPS) that allows Campus Safety dispatchers to view your approximate location when your timer expires, you place a 9-1-1 call, or utilziing the geofencing feature to locate campus community members in distress. It cannot be used to locate you without your knowledge.
Q. Does Rave Guardian work off-campus?
A. The features of the app will work off-campus; however, if you have an emergency at an off-campus location you should test, or dial 911. The tip feature is for on campus locations only.
Q. What should I include in my profile?
A. The more information you provide, the more Campus Safety knows if they need to assist you in an emergency. At a minimum, your address (home and school), your physical description and a recent photo are great places to start. If you have a particular health issue or other personal safety concern, you can include that information as well. It is up to you what and how much information you provide.
Q. Are the tips sent through Rave Guardian anonymous?
A. There is an anonymous mode to send to send tips into Campus Safety dispatchers. If not selected, your name, phone number and profile are displayed to Campus Safety dispatchers when you send in tip through the app.