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Technology Policies, Procedures, and Standards


Guiding Principles

Use of Santa Clara University’s information resources must be consistent with Santa Clara University’s educational goals, as well as comply with local, state and federal laws, and University policies.

  • Approved Practices are high level statements that define the University's philosophy on a specific issue.  They can be thought of as organizational "law."  Approved Practices must go through a thorough review before being implemented and must be accessible, comprehensive, and concise.
  • Standards define minimum requirements for addressing specific issues or risks in order to comply with policy.
  • Terms Of Service are the rules and regulations that a user must agree to before they can use the applicable service.
  • Procedures are instructions for how to comply with a standard, often designed for specific audience.  For example, an Anti-Virus procedure could define how end-points on the network will keep their anti-virus software up-to-date.

Students and Faculty

End User

 End User Information Security Standard 

Administrative User

Administrative User Standard
Information Service Provider Security Standard
Minimum Security Standards for Systems

Copyright and Acceptable Use

File Sharing, Copyright, and DMCA Notices
Standard Response on Copyright and File Sharing
DMCA Procedure at SCU
Information Resources Acceptable Use Agreement
Network and Communications Policies and Guidelines
Email For Life - Terms of Service

Data Retention

Student Email and Data Retention Policy 


Data Classification

Data Classification Standard
How To Classify Data
Sample List of Level One Data

Emergency Action and Security Incident Response

Emergency Action Plan
Incident Response Standard
Incident Response Procedure
Incident Response FAQ

Enterprise Software Acquisition 

Enterprise Software Acquisition
Proposal Guidelines
Technical Standards