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Preparing files for API Video

Submit a Web Support Ticket

This guide outlines the required assets and process for adding videos to your website Jumbotrons. Follow each step to ensure a smooth upload, review, and deployment process.

Gather the required assets

  1. Full-length video in MP4 format
  2. Reduce the file size when possible without sacrificing quality—we recommend lowering the bitrate to 10. This isn't critical, but helps. 

Submit your request to UMC

  1. Understand the Jumbotron video usage policy
  2. Email Brand and Marketing Strategy
  3. Include the required asset in your request

Review and approval

Once approved, you will receive a video URL for use. Requests typically take two business days.