The following are holds that may impact a students registration and diploma request.
Here are brief descriptions along with the contact information for assistance on hold removal.
| Code | Description | Reason | Contact |
| LPF | Late Payment Fee | Payment not received by billing statement deadline. $100 late payment fee assessed to the student's account | OneStop@scu.edu 408-551-1000 |
| PAY | Prepayment | Student is required to prepay for enrollment. Some prepayment holds require guaranteed funds. | OneStop@scu.edu 408-551-1000 |
| RCK | Returned Payment | Payment returned by payers' banking institution. A $25 non-refundable fee will apply. | Bursar's Office 408-554-4424 |
| OAG | Online Agreement | Annually read and accept the Online Agreement before proceeding to ecampus. | Bursar's Office 408-554-4424 |
| RPP | Returned Payment | Online payment plan payment returned by payers' banking institution. A $25 non-refundable fee will applyand payment plan can be cancelled. | Bursar's Office 408-554-4424 |
| DEL | Delinquent Account |
Account balance is over 60 days past due |
Credit Counseling 408-554-4620 |
| BUR | Bursar Office Hold | This hold will prevent online payments. Contact the Bursar's Office to discuss account and payment options. | Bursar's Office 408-554-4424 |
Important Information
- For delinquent holds to be removed, the overdue bill must be paid. Depending on the form of payment, the hold will be released promptly.
- For cashiers check or money order, the hold will be released within 24 business hours
- Online Payment will take 7 calendar days
- Personal check payment will take 14 calendar days
- Some payment holds cannot be paid on-line, please call for more information.
- For poor payment histories, some account holds will remain even after a guaranteed fund payment.
- Holds placed by departments other than Enrollment Services Center (OneStop@scu.edu) or the Bursar's Office, contact the department for more information.