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Parents

Welcome Parents!

We are excited to have you and your student with us, and welcome you to the Santa Clara University community!

We recognize the enormous role you have played in readying your son or daughter for college. We hope you find the resources on the page helpful. This Frequently Asked Questions (FAQ) section for parents and family, answers some of the most commonly asked questions the One Stop staff receives.

 

Bursar FAQs

Undergraduate Students:

Fall: August 21st

Winter: December 21st

Spring: March 21st

Summer: May 21st 

 

Graduate Students:

Fall: August 21st

Winter: December 21st

Spring: March 21st

Summer: May 21st 

 

Law Students:

Fall: July 21st

Spring: December 21st

Summer: April 15th

Please mail tuition checks to the following address:

 

SCU Payment Processing

PO.Box 550

Santa Clara, CA 95052-0550

 

If you would like to mail a tuition check overnight, please use this address:

 

Attn: Bursar Office

Santa Clara University

500 El Camino Real

Santa Clara, CA 95053

 

Make sure to include the student's name and Student ID # on the checks!

 

Students may pay with Checks, Cashier Checks, Cash, Online through eCampus with E-Checks or if a student is international, they may use Flywire to wire money to Santa Clara University directly.

 

Please make tuition checks payable to Santa Clara University. Be sure to include your student's name and their SCU student ID number on the memo line on the check.

 

 

 

A late payment fee hold will be applied to the student account which would restrict the student from adding/dropping courses and requesting transcripts. The hold will be lifted after full payment is made. Please note that if you miss a payment deadline a $100 late payment fee will also be placed on the account.

In compliance with FERPA, The Federal Family Education Rights and Privacy Act of 1974 as amended, Santa Clara University (SCU) is prohibited from providing your student financial and non-directory academic information to any third party including parents, spouse, guardian, etc., without a release.  This information includes various student financial or academic information, but is not limited to: all student billing items, awarded financial aid, housing, enrollment status etc. More information on FERPA can be found at www.scu.edu/ferpa

Only your student can sign up parents and other individuals as authorized users on their student account.

 Here are the steps they need to take to set you up:

  1. Ask the student to log onto their eCampus using Google Chrome or Firefox and click on the “View Bill/Make Payment” link on the left hand side. Their pop-up blocker must be turned off. They will then be connected to CashNet.
  2. Once they are on the CashNet website, they need to locate the “Authorized User” section in the bottom left hand corner.
  3. Next, they need to click on “Add New” and enter the authorized user’s information.
  4. The authorized user will receive an email with their username and password after they are signed up from onestop@scu.edu.

 

Authorize users are encouraged to write down their username and password for future reference.

 

Authorized Users may view and pay the bills. FERPA Release allows anyone on the Release Form to have detailed information on the student’s account (depends on what information that the student grants the person access to.)

Please contact your 529 Plan and send them your student's billing statement. Have the 529 Plan company make checks payable to Santa Clara University and have them mail the checks to:


SCU Payment Processing

PO Box 550

Santa Clara, CA 95052-0550


Make sure that the checks include the student's name and their student ID number as well.


If your 529 asks for Santa Clara University's tax ID number, please provide them with the following #:

94-1156617


If you have any other questions, please call us at +1.408.551.1000


Santa Clara University requires all degree seeking students enrolled at least half -time in their school or college to have health insurance (excluding certificate and online programs).  ALL F-1 visa students, regardless of number of units, are required to have insurance.

This requirement helps to protect against unexpected high medical cost and provides access to quality health care. In order to waive out of the health insurance, students must complete the health insurance waiver before the deadline to waive, which is provided on the Cowell Health Center webpage. Click here for more information about health insurance and about the waiver.

THE WAIVER MUST BE COMPLETED EVERY ACADEMIC YEAR.

In order to waive out of the health insurance please follow these steps:

1)  Please go to www.scu.edu/cowell/insurance

2) Click on the "Click here" button of the insurance page which will then take you to Gallagher's website 
 
3) On the left hand side of the page, please click "Student Waive/Enroll"
 
4) Next it will take you to a login page
                - The username is your student SCU email address
               and the temporary password is the 11 digit ID number with NO SPACES. 
                  For example: (username: bbronco@scu.edu, PW: 00001234567) 

5)  You, the student, will then get an email from Gallagher (if this is your first time waiving, it will give you a temp password and send it to the students SCU email, if you forgot your Gallagher Login information you can click "Forgot Password" and a temporary password will be sent to your SCU email)

6) After logging in you should click on the "I want to WAIVE" red button which will then take you to the Health Insurance waiver application.

7) After completing the application, you will get an email to your SCU email account stating that you have been approved for the waiver.
 
8) After getting approved, it should take 3-5 business days for the waiver to be reversed from your account. 


**Note for F1 visa students: please follow the extra steps available on www.scu.edu/cowell/insurance

Please call the One Stop at: +1.408.551.1000

or

Click here for more info!

Financial Aid FAQs

The Free Application for Federal Student Aid (FAFSA) is the application used to determine eligibility for federal and state student grants, federal work study and federal loans. The U.S. Department of Education accepts applications beginning January 1 of each year for the upcoming academic year. Go to www.fafsa.ed.gov

 

Santa Clara University's Federal School Code is 001326.

 

The Master Promissory Note (MPN) is a legal document which the borrower signs as a promise to repay your loan(s) and any accrued interest and fees to the U.S. Department of Education. It also explains the terms and conditions of your loan(s). Unless your child's school does not allow more than one loan to be made under the same MPN, you can borrow additional Direct Loans on a single MPN for up to 10 years.

Parents must complete a MPN for the PLUS Loan!!

The Federal Direct PLUS Loan Master Promissory Note (MPN) must be signed by the parent borrower prior to the school certification and prior to the disbursement of any loan funds to the student's account. The completion of the MPN is generally signed at the time the application is submitted and can be signed electronically during the application process.

If the borrower applies for the loan each year, then the borrower only has to complete the MPN once – the first year these funds are borrowed for you. The borrower, however, must re-apply for a new loan every year.

 

Yes. The FAFSA must be completed to obtain a Federal Direct PLUS Loan, even if the family only wishes to obtain this loan. In addition, it is the custodial parent that is required to file the FAFSA with the student – regardless of which parent (custodial, non-custodial or step) wishes to obtain the Federal Direct PLUS Loan.

Santa Clara University Financial Aid Office does not mail Federal Direct PLUS Loan application materials. Parent(s) need to apply online at https://studentloans.gov.

To accept the Federal Direct PLUS Loan, you must log onto studentloans.gov and fill out the Federal Direct PLUS Loan application, along with the Master Promissory Note.

Students will receive an email notification. Once they receive this notification,  the student can log onto eCampus to accept or decline the offered aid.

Please call the One Stop at: +1.408.551.1000

or

Click here for more info!

Registrar FAQs

Please call the One Stop at: +1.408.551.1000

or

Click here for more info!

Anticipated does not disburse into your account until 10 days before the start of classes. This will be the case for every upcoming term. If you look at your bill through CashNet, you would only have to pay the amount that will not be covered by your anticipated aid.

You can access your CashNet homepage by following these steps:

  • Log onto your eCampus and on the left side menu under Bursar Office, click on "View Bill/Make Payment" (Please use Chrome or Firefox and that your pop up blocker is disabled so that you get to your CashNet screen correctly or it will appear as a blank screen!)

Here you will be able to see your monthly billing statements in the Bill section (that would show the total charges minus the anticipated aid to show you the true balance due by payment deadline months for each term).  

You can also look at the “Your Account” section of CashNet for a breakdown of fees and aid. This is real-time account data so it may differ from an actual billing statement!!

Anticipated aid will always comes up on the billing statement on the first of the month that the Tuition payment is due.

Aid must be accepted to up in order for it show up as anticipated aid.

Billing is processed electronically by the 1st of each month and will include:

  • Charges: tuition, housing, orientation fees, Access card charges(if applicable) and other misc. fees
  • Credits: deposits, payments, anticipated and disbursed SCU aid, Federal & private loans and reported external scholarships 

An e-bill notification will be sent to the student’s SCU gmail account and any authorized user they set-up. he student must provide permission to any third party to view financial information and submit payment on their behalf by setting them up as an Authorized User.

The dates are the same each year:

Fall:

August 1st - Bill comes out with anticipated aid to show true balance due

August 21st - Tuition Payment Deadline

Winter:

December 1st - Bill comes out with anticipated aid to show true balance due

December 21st - Tuition Payment Deadline

Spring:

March 1st - Bill comes out with anticipated aid to show true balance due

March 21st - Tuition Payment Deadline

**Important Reminder: Students receive a bill each month. Although the payment deadlines per term are set, students may accrue miscellaneous fees from other departments (or when adding money to their Access card) that may show up on a billing statement for a non-payment deadline month. Please make it a habit to check your billing statements on CashNet every month.**


Need to make a payment?

Click on the Parents (Authorized Users) and Students (eCampus) to make a payment!

Authorized User/Parent Login

Need to make an International Payment?

International payments can be made through Flywire! Please click on the button below to make a payment.

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Santa Clara University
Enrollment Services Center

500 El Camino Real
Santa Clara, CA 95053-0609 USA

 HRS: 8:30AM PST - 5:00PM PST

Tel: +1.408.551.1000
Fax: +1.408.551.3069

Email: OneStop@scu.edu

eCampus Login