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Technology at SCU

Deleting Browser Cache and History for eCampus

After a scheduled eCampus (PeopleSoft) upgrade, you may experience issues when you use the upgraded system for the first time.  We recommend deleting your browser cache and history to avoid issues.

What is "browser cache"?

"Cache" is a place where temporary browser history is stored. All web browsers store web pages, pictures and downloads from websites you visited. This storage makes your browser run faster and more efficiently because it already has the information saved. Therefore, when you visit a website for the second time, the browser doesn’t have to completely re-load the page.

Why should I delete my browser cache?

If you don’t clear your browser cache frequently, all the stored information will continue to pile up and cause your browser to process more slowly. Furthermore, sometimes, certain links and web features work more efficiently when the browser cache is cleared.

In the case of PeopleSoft, we sometimes make changes to menus, pages and other "objects" that will not be presented unless the old versions are cleared out by clearing browser cache.

 

Below are links to guide you on clearing cache for your device.

  

Operating System

Supported Browser Version

Windows

Chrome 43 and above

Windows

Edge 25 and above

Windows

Internet Explorer 11 and above

Windows

Firefox 38 and above

Apple OS X

Safari 8 and 9

Apple iOS

Safari 8.0.2 and above

Android

Chrome 5 and above

 

BROWSER CERTIFICATION LIST

As of 9/5/2017 the following Browsers/Operating Systems are certified for use with PeopleTools 8.55 (eCampus)  - current version used by our Oracle PeopleSoft Financials and Oracle PeopleSoft HCM application also referred to as eCampus at Santa Clara University. Other browsers and versions may work fine with our applications but the following is the list of browser/operating system combinations that have been certified by Oracle for use with these applications:

  • Chrome version 43+ for use with Windows x64 versions 7+
  • Chrome version 5+ for use with Android
  • Firefox version 38+ for use with Mac Osx 10.5+, Windows x64 7, Windows x64 8
  • Internet Explorer version 11 on Windows 7 32-bit and 64-bit, Windows 2008 R2
  • Internet Explorer Edge version 25+ on Windows 7+ - 32-bit and 64-bit
  • Safari 8+ on Mac OSX (Intel) 32-it 10.5, OS X 64-bit 10.6+, IOS
Sep 5, 2017