Dillon Foehr : Taqueria La Mejor
Recently, our group has made tremendous progress regarding our plans to address issues and carry out solutions we have identified with our business. In the past week, we have met with Taqueria La Mejor’s main business owner, Maria Alba Tapia and another business partner, Martin Lomber to learn from their experiences with the restaurant. Two weeks ago, our group formatted a survey for customers to take, reflecting on their experiences and critiques of the restaurant. While we know it is extremely important to address the owners’ needs and requests first, we wanted to gather this data as a point of understanding our customer base. Using both the raw data we collected and the reflections of Ms. Tapia and Mr. Lomber, our group put together a presentation that was given to NPI cohort to share our understanding of and position on the problems we would like to tackle.
In addition to sharing this presentation with our class, we plan to share our ideas with Ms. Tapia in the near future. Even though we are confident in our understanding of her goals, we want to make sure she understands our level of commitment and support of the restaurant. After talking with Ms. Tapia, we believe that a main priority of hers is to increase safety and fluidity of the restaurant’s business. We want to make sure the security, both in front of and behind the counter, is improved to the owner’s expectations. As I mentioned before, we are planning to meet again with her in the coming week to share our ideas and to create a timetable and an ordered list of goals to accomplish. We are extremely excited to get the ball rolling and to help Ms. Tapia and Taqueria La Mejor grow in all directions!