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Leavey School of Business Santa Clara University
Department ofInformation Systems and Analytics

Tsay Media Appearances

2020-0316 [CBS News]: Coronavirus Update: Shopping Tips To Avoid Chaos During Bay Area Shelter-In-Place

San Francisco's CBS Channel 5 evening news program interviewed Professor Tsay regarding the ability of food and grocery supply chains to meet demand during the coronavirus crisis.

From the report:

Professor Andy Tsay, a supply chain expert at Santa Clara University, urged calm.

“We’re not even near the doomsday scenario,” said Tsay.

Tsay said suppliers can quickly react by increasing production, but periods of sharp rises in demand mean adjusting and managing our expectations.

“You’re not going to get the exactly the thing you want, at the time you want, and maybe not exactly at the price you want. But again, there’s no indication that we’re going to run out of food,” said Tsay.

And to the customers hoarding pallets of eggs, bottled water, toilet paper, and bleach?

“Think broadly about the other members of society who might not have the access that you have to a lot of these resources,” said Tsay.

 

Watch the broadcast: https://sanfrancisco.cbslocal.com/2020/03/16/coronavirus-shopping-tips-bay-area-shelter-in-place-avoid-chaos/