The Orientation website is updated frequently so please refresh your web browser each time you visit a page within the website to make sure you are getting the most up-to-date information.
Questions & Answers
Below is a list of frequently asked questions. Click on the question that you are interested in to expand and collapse the answer.
Can I change my Orientation date?
It is certainly possible to change your Orientation date by logging back in to your eCampus account or email us at firstname.lastname@example.org. However, please keep in mind that once we are at full capacity for a session, we can no longer add students to that session. We can put you on a wait list and inform you if any spots in your desired session open up.
Can I leave during Orientation?
No, you are not allowed to leave campus at any time while attending Orientation. However, parents and guests are free to attend whatever parts of their Orientation session fit their schedule and interests.
Am I going to be alone during the night?
No, you will not be alone. In addition to having a roommate, there will be Orientation Leaders acting as Community Facilitators for all new students. Community Facilitators, also known as CFs, are Santa Clara's version of a Resident Assistant or RA as they are commonly called at other colleges and universities. There will also be Campus Safety officers in the residence halls and around campus to ensure your safety.
Can I receive an Orientation fee waiver?
Students must be Pell Grant eligible in order to receive an Orientation fee waiver. To request a fee waiver, please email our office at email@example.com with the your first name, last name, and student ID number.
Parents and guests are not eligible for a fee waiver. Exceptions may be considered on a case-by-case basis for extenuating circumstances.
What do I need to bring to Orientation?
You should bring the following:
- Clothing for two days, toiletries, and your own bedding (i.e. pillow, sleeping bag or sheets, and blankets for a twin bed).
- Water bottle to stay hydrated; there are water fountains around campus to refill.
- Laptop or tablet so you can use during the "Learning about the Curriculum" presentation on the morning of Day 1 (we will have extra laptops available for those who cannot bring their own).
- A government-issued ID so that you can receive your Santa Clara ID card (Access Card).
Where do I check-in for Orientation once on campus?
Check-in will be taking place in the lobby of McLaughlin-Walsh Residence Hall (Unity RLC) from 7:30am- 8:30am for Sessions 1-6 (July). The locations for check-in for Session 7 (September), Fall Transfer Orientation (September), and Winter Orientation (January) are TBA.
Where can I park?
A free parking permit will be emailed to you a few days prior to your Orientation session. Be sure to print it out and put it on the dashboard of your vehicle. We will also have permits available at the check-in table at McLaughlin-Walsh Residence Hall (Unity RLC).
For parking, it is recommended that you park in the North Campus Garage off of Benton Street between Alviso Street and the Alameda.
Orientation Leaders will be scattered around campus to guide you from the parking garages to McLaughlin-Walsh Residence Hall (Unity RLC).
What if I am running late to Orientation check-in?
Please contact our office at firstname.lastname@example.org or 408-551-1995.
When will I get my housing assignment for the academic year?
You will be notified of your Residential Learning Community (RLC) and corresponding residence hall at Orientation. If you are attending Session 7 or Transfer Orientation in September, this information will be found in your eCampus account.
When will I learn who my roommate is?
Your roommate information will be found in your eCampus account towards the middle of August.
Can I request a roommate?
The deadline to request a roommate for the 2019-20 academic year is May 1. To make a roommate request, please send an email to email@example.com with that student's first name, last name, and student ID number.
Please note that roommate requests will not be considered during the month of July when Orientation sessions are taking place.
Can I change my RLC assignment?
You may request to change your Residential Learning Community (RLC) by contacting the Housing Office at firstname.lastname@example.org. However, please note that the Housing Office cannot guarantee that all changes will be made based on room availability.
Are my chances of getting the classes I need hurt by attending a later Orientation session?
No, they are not. Every Orientation session has an equitable amount of slots available in classes for first year students, so students in Session 7 have the same chance of enrolling in classes they need as students in Session 1.
Do you have other questions not answered above? Contact us at email@example.com or 408-551-1995.