Skip to main content
Technology at SCU

Supported Software and Downloads

Some of the commonly used software delivered on University-owned computers is also available for download.  To purchase software not listed here, please send your request to quotes@scu.edu.

Software Downloads

Adobe Acrobat Reader

Adobe Acrobat Reader is Adobe's free reader for PDF files. 

BigFix

The BigFix software is only licensed for University owned and supported computers by Santa Clara University.  The software should not be installed on personally-owned computers, student-owned computers or computers no longer supported by the University.  

Academic Technology installs BigFix on supported computers that are purchased through the University Purchasing Department.  If you need BigFix installed on your University-owned and supported computer, please contact the Technology Help Desk at x5700 to make a request.
 

Google Chrome is Google's web browser. 

Mozilla Firefox ESR

Mozilla Firefox is Mozilla's web browser.  Academic Technology recommends the "ESR" version of Firefox, which has a longer development cycle than the "standard" Firefox.

Qualtrics

SCU has a site license for student, faculty, and staff access to Qualtrics, a comprehensive online survey tool. To enroll yourself, go to the Qualtrics tile in your MySCU Portal. Follow the prompts to setup up your account. If you already had a free Qualtrics account using your SCU email, say yes to merging the accounts together when prompted during the setup process. Qualtrics quesitons can be directed to technologytraining@scu.edu.

SmartPrint

SmartPrint is the Santa Clara University branded student print system. All SCU students are free to use SmartPrint, as well as, Staff and Faculty. Guests of the university may also use SmartPrint after they have created a guest printing account.

SentinelOne - Campus Computers

SentinelOne is our anti-malware / antivirus software for both Windows and Apple computers.

SPSS

SPSS Statistics is a software package used for statistical analysis.  The license covers CURRENT faculty, staff and students only. 

To access and download the software, you will be required to login with your network ID and password.

How To Video

Supported Software

Academic Technology and Information Technology support the following software applications providing installation support, troubleshooting problems, and training.

Any software not listed below will receive our best effort support, however we cannot guarantee a successful resolution for any problem with unsupported software. In some cases, we may need to refer the customer to an outside vendor which may result in a "time and materials" fee to troubleshoot unsupported software. Please contact the Technology Help Desk at (408) 554-5700 (x5700 from on campus) for more detailed information.

PC Software

Mac Software

  • Adobe Acrobat Reader
  • BigFix
  • Cisco AnyConnect (VPN)
  • Dell Command Update
  • Google Chrome
  • IrfanView (image viewer)
  • Microsoft Office 2019
  • Microsoft Windows 10
  • Microsoft Windows 11
  • Mozilla Firefox and Firefox ESR
  • PrinterLogic
  • SafeConnect
  • SmartPrint
  • SentinelOne
  • VLC Player (video player)
  • Zoom
  • Adobe Acrobat Reader
  • BigFix
  • Cisco AnyConnect (VPN)
  • Google Chrome
  • Jamf
  • macOS 12 and above
  • Microsoft Office for Mac
  • Mozilla Firefox and Firefox ESR
  • PrinterLogic
  • SafeConnect
  • SmartPrint
  • SentinelOne
  • Zoom

For University owned computers, supported software is available through a number of avenues. A number of the applications can be downloaded from either the web site, or directly from the application vendor's web site. Some may require a departmental purchase for software that is supported, but not provided.