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SentinelOne is our cybersecurity (antivirus and ransomware) protection platform as of April 2023.

SentinelOne will be installed on all SCU-owned computers by Academic Technology.

Windows Computers

You can verify SentinelOne is running on your Windows computer by checking the Windows taskbar in the lower right corner.

An image of the SentinelOne agent icon in the Windows taskbar, with the agent icon highlighted with a red box.

Additional Steps

Once the SentinelOne agent is installed, your computer is protected from malware threats.  However, a reboot is usually needed to activate all of SentinelOne's scanning abilities.  If you see the message / notification from SentinelOne, you should restart your computer when possible.

A notification from the SentinelOne agent running on Windows saying the agent is installed but a reboot is required in order to activate full protection.

macOS Computers

You can verify SentinelOne is running on your macOS computer by checking the macOS Command Center / notification area in the upper right corner.

An image of the SentinelOne agent icon in the macOS Command Center / menu bar / notification area.

Additional Steps

Authorizing Full Disk Access

 

 

If the SentinelOne icon shows "Needs user attention" or these messages "Authorize Full-Disk-Access to SentinelOne in System Preferences", "Authorize SentinelOne components in System Preferences". Approve Full Disk Access for SentinelOne Apps in the System Settings.

A macOS notification for SentinelOne warning that the SentinelOne components need to be authorized in the macOS System Preferences.A macOS notification for SentinelOne to authorize SentinelOne Full-Disk-Access in System Preferences.

1.  Open System Preferences (Big Sur or Monterey) or System Settings (Ventura).  Open Security & Privacy (Big Sur or Monterey) or Privacy & Security (Ventura).

The macOS System Preferences window with Security and Privacy highlighted with a red box.The macOS Ventura System Settings window with Security and Privacy highlighted.

2.  In Big Sur or Monterey, click the Privacy tab in the Security & Privacy window.  Skip to step 3 if you are using Ventura.

The macOS Security and Privacy system preference window with the

3.  For Big Sur and Monterey, select Full Disk Access on the left-hand side.  For Ventura, select Full Disk Access on the right-hand side.

The macOS Monterey Security and Privacy system preference with Full Disk Access selected on the left-hand side of the window.The macOS Ventura Security and Privacy system setting with Full Disk Access selected on the left-hand side of the window.

4.  Click the + button.

The Security and Privacy Full Disk Access window in macOS with the plus symbol highlighted with a red box.

5.  Press and hold Command+Shift+G at the same time to open the Go to the folder prompt.

A Mac keyboard showing the Shift, Command and G keys highlighted with red dots.

6.  Enter in the following path in the Go to the folder prompt.

/Library/Sentinel/sentinel-agent.bundle/Contents/MacOS/

7.  Click Go.

The macOS

8.  Select the following SentinelOne applications and click Open (hold the Command key to select multiple files at once).

  • sentineld
  • sentineld_helper
  • sentineld_shell

The SentinelOne application folder with three SentinelOne files highlighted in a red box.

The full disk access Security and Privacy window in macOS Monterey showing the three SentinelOne files added.The full disk access Security and Privacy window in macOS Ventura showing the three SentinelOne files added.

Approve Network Extension

1.  If you see the System Extension Blocked message, click Open System Settings.  (If you accidently click OK instead, the window closes.  To approve the extension later, open System Preferences (or System Settings on Ventura) > Privacy & Security > General (Big Sur and Monterey) or Security (Ventura).

The macOS popup that notifies a system extension was blocked.

2.  At System software from application "SentinelOne Extensions" was blocked from loading, click Allow.

The macOS Ventura System Settings, Privacy and Security window with the allow extension area highlighted with a red box.

3.  In the window that opens, click Allow.

The macOS confirmation box to allow an extension.

Related Links

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