This year, we are replacing the Dell OptiPlex 7040, Dell Latitude E5470, Dell Precision 5510 and Apple Macintoshes with Orange asset tags beginning with "16".

Machines that do not have the PC Replacement Property tag are not eligible for replacement.

The primary objective of the PC Replacement Project is to remove older computer equipment from campus and replace it with newer equipment. Old equipment is retired from campus, it is removed from our support contracts. For these reasons, you will not be able to keep or purchase your older computer equipment.

Any upgrades ordered for the replacement computer (PC or Mac) will be charged to the FY 21 budget.

No. The prices of the systems are negotiated as a package deal which includes a complete system. The new systems are on a 4 year warranty (CPU and monitor) so if a component were to die, there is no out of pocket expense to the department.

The installation schedule for faculty/staff machines will begin in the Fall Quarter 2020 through the end of January 2021.

Providing the old machine's hard drive is a SATA drive and you or your department purchases a data cable for the old drive, yes, you can transfer your old drive. The new machines come with SATA drives. If you wish to transfer your old secondary hard drive to your new computer, youMUST schedule Field Support to remove the secondary drive PRIOR to your PC Replacement date and again AFTER your PC Replacement date for the secondary hard drive to be installed.

You can purchase additional memory and install it in your machine after your new machine has been installed.

Sorry, the machines we are purchasing are new products and we will not have them on campus until late summer.

A "trickle down" computer replacement occurs if you wish for someone else to receive the new computer (instead of the person who has the eligible computer). For example, if Professor Smith has a Dell OptiPlex 760, Professor Smith is eligible to receive a new computer. Professor Jones, however, has a Dell OptiPlex 790 (which is eligible for replacement in a later year), but has a greater need for a faster computer than Professor Smith. To solve this problem, you can schedule a "trickle down" replacement. Professor Jones would receive the new, faster computer. We would then transfer Professor Jones' 790 to Professor Smith, and we would take away Professor Smith's 760. Although Professor Smith ends up with a slower, older computer than Professor Jones, Professor Smith would be eligible for a new computer (again) in a later year (when we pick up the 790's).You can only schedule one "trickle down" per eligible computer replacement.

Please enter it in under the student supervisor's or administrative assistant's name and in the comments section, clearly state the location of the student desk (e.g., "student front desk workstation" ).

Please enter it in as the lab manager or individual making the requests. In the comments section please number each machine (e.g., Lab PC #1, Lab PC #2).

Yes! For information, see our backup instructions.

Each customer will need to verify that their personal files are either located in the "My Documents" or a "Data" folder. Our technicians will transfer the data from "My Documents", "Data" folders as well as files on your desktop and your IE/Firefox/Chrome Bookmarks from your old computer to your new computer. If there is a large amount of personal pictures, videos or music, we request that these files be copied to their own external media.