As we continue to follow the guidelines of Santa Clara County public health officials, we will update this page with frequently asked questions (FAQ). For additional questions, please email housing@scu.edu.
Meal plans are available within 1 hour of checking into your Residence Hall. Students must check in at their designated location to have their plan activated by a University staff member.
In order to use your Resident Dining or Dining Plus meal plan points, you must use the mobile ordering app which can be downloaded from wherever you get your apps.
Great question! The Mobile Credential is simply the ACCESS credential information transferred to a smartphone to alleviate having to carry a physical card. You can use it to pay for things in person, open doors and even check out library books.
Mobile Ordering is simply an application that students download and use to place orders in advance for food items, new ACCESS credentials and even credential deposits, all from the convenience of their phone. Students avoid lines and delays because they pre-order a good or service, and are notified when their item is ready. Students must have an active physical credential (card) or mobile credential to use Mobile Ordering.
You may visit the ACCESS Office to update your phone. You may also send an email to access@scu.edu for assistance. Make sure to check ACCESS Office hours.
The Campus Post Office is located in the Facilities/Support Services Building (Building #604), and will be open on Saturday, September 21 from 9am - 4pm and on Sunday, September 22 from 9am - 2pm.
If you are needing to drop under 12 units, which is considered being a full time student, you can reach out to your Resident Director to receive approval to continue in housing. Once your Resident Director reviews your request, they will email Housing to confirm you are set to stay. Please keep in mind that you must be in good judicial standing in order to stay in housing with less than 12 units.