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Case Management

One-on-one support to help you connect with on-campus and off-campus resources to fit your needs and enhance your well-being.


Case managers at the Cowell Center support SCU students in connecting with on- and off-campus referrals to therapy, psychiatry, support groups, neurological testing, and medical services. Since CAPS usually provides only short-term care, case managers can assist students in finding long-term or specialty care off-campus. Case managers can help you find an off-campus therapist well-suited to your individual needs, better understand your insurance benefits, and much more.

How to Schedule an Appointment

To schedule a case management appointment, please by call the Cowell Center at (408) 554-4501 during business hours (Monday through Friday, 8:30 a.m. to 5:00 p.m.) or email our Case Manager Jessica Kas-Osoka at Appointments with the case manager are typically 30-45 minutes long.

What to Expect

During your appointment with a case manager, you will discuss and identify off-campus community resources to meet your needs. The case manager can help you contact these resources, set goals, and plan for next steps. As with all CAPS appointments, case management services are free and do not have a session limit. Some students need only one appointment; others may decide with the case manager to return for follow-up appointments. Case management services operate at the same standards of confidentiality as all CAPS appointments, both through telehealth and in-person.