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Crisis Services

If you are currently having a medical or psychiatric emergency or are unable to stay safe, please call 988, 911, or Campus Safety at (408) 554-4444, or go to the nearest ER for immediate help. Otherwise, please see below for information on Crisis Services at CAPS.

Need to speak with a therapist today for an urgent need?

Students in crisis—such as experiencing thoughts of suicide, having hallucinations, being the victim of a sexual assault, or facing a significant level of psychological distress that requires more immediate or same-day support—may request a crisis appointment at CAPS.

  • Crisis appointments are available Monday through Friday, 10:00 a.m. to 3:00 p.m. 
  • Students in crisis are seen the same day, typically within the hour.
  • Call (408) 554-4501 or stop by the Cowell Center to schedule.

What to expect during a crisis appointment?

During a crisis appointment, you will meet with a CAPS therapist for approximately 30 minutes. During this time, the CAPS therapist will speak with you, assess your circumstances, offer support and/or recommendations, and work with you collaboratively to create a plan for follow-up.

Concerned about a student in distress?

Consult with CAPS: If you are concerned about a student who may be in crisis, you can consult with CAPS at any time or direct the student to the Cowell Center. Whether you are faculty, staff, or a fellow student, please consider calling us to explain the situation so that we can assist the student as best as we can. Contact us Monday through Friday, 8:30 a.m. to 5:00 p.m. at (408) 554-4501.

Submit a Student of Concern Report: You may also fill out a Student of Concern Report at any time outlining your concerns about the student; in this case, the Office of Student Life will follow up with them.

Need after hours crisis support?

Call CAPS 24/7: CAPS 24/7 is a comprehensive service that allows students to get in touch with a therapist when CAPS is closed. CAPS 24/7 is a free service that can be reached 24 hours a day, 7 days a week that provides students with access to licensed clinicians who can provide in-the-moment support and guidance with the next steps, regardless of the time of day or location. CAPS 24/7 can be reached at (408) 554-5220.

Find additional Suicide Prevention resources here.