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Student Health Services

Appointments: Call (408) 554-4501 or visit your Cowell Health Portal
After Hours Advice Nurse: (408) 554-4880

At Student Health Services, we promote the physical health of all SCU students by identifying and treating the most common medical illnesses and injuries. We provide a wide range of services including primary care, urgent care, minor procedures, physical exams, health education, immunizations, STI testing, nutrition services, and pharmacy services (limited in-house). For specialist medical care (including X-ray services), we help refer students to off-campus community providers when appropriate.

Learn more about the team here:
Meet the Staff - Cowell Center

How do I schedule an appointment at Student Health Services?

Appointments are available Monday through Friday, 8:30 a.m. - 4:00 p.m. (fall, winter, and spring quarters) or 9:00 a.m. - 2:00 p.m. (summer quarter). You have 3 scheduling options:

  • Call our front desk at (408) 554-4501, Monday to Friday, 8:30 a.m. to 5:00 p.m. Our front desk staff can help you make any type of appointment.
  • Log into your Cowell Health Portal to schedule an appointment yourself.
  • Stop by the Cowell Center during business hours to make an appointment in person. We are located next to the tennis courts in Building 701. Find us on a campus map here


What if I need an appointment immediately?

  • For urgent but NOT life-threatening medical concerns, you are welcome to walk-in to the Cowell Center during business hours (Monday to Friday, 8:30 a.m. to 5:00 p.m.). You will be triaged based on medical condition, urgency, and appointment availability. Depending on patient volume, wait time can vary. Your cooperation and patience is appreciated.
  • If you are having a medical emergency, please call 911. Student Health Services does not have an emergency room, so call for an ambulance or paramedic assistance right away. Be prepared to identify your location and situation.


What if I need medical care after hours?

After Hours Advice Nurse 

Contact: (408) 554-4880 or (800) 832-0536
Hours: Monday-Friday, 5:00pm to 8:00am the following day; 24 hours on weekends and holidays during the academic year (mid-August to mid-June)

  • Available to all registered students when the Cowell Center is closed. 
  • Calls are answered by a registered nurse (R.N.) with specialized training in medical phone advice. 
Student Emergency Medical Services 

Contact: Call Campus Safety at (408) 554-4444
Hours: Every day of the academic year from 5:00 p.m. - 8:00 a.m. (Not available during holidays, academic breaks, or finals week)

  • Available for urgent on-campus medical support when the Cowell Center is closed. 
  • If necessary, emergency transport to a local hospital will be arranged.

Updates


Check out Prepared SCU: COVID-19 and Campus Updates for the latest information on COVID-19 in our community.

Looking for immunization information? Find it here.

To learn more about monkeypox, click here.

 

 

Frequently Asked Questions

 

We are located in the Cowell Center between the Malley Fitness and Recreation Center and the tennis courts on the east side of campus. We are open Monday through Friday, 9:00 am to 5:00 pm, and closed on weekends and all SCU holidays. Summer hours may be limited. See our Contact the Cowell Center page for more information.

Student Health Services are strictly confidential as required by state and federal law. California state law and the federal Health Insurance Portability and Accountability Act (HIPAA) of 1996 protect the confidentiality of communication between health professionals and their patients. This is different from Family Educational Rights and Privacy Acts (FERPA).

No information can be released without the student’s written consent except as required by law. If a parent wishes to inquire about a student’s physical or mental health, the student must first give Student Health Services permission to speak with the parent about the issue. Permission is given on a case-by-case basis, and we do not accept blanket signatures of consent for the year. For more information, email cowellcenter@scu.edu or call the front desk at (408) 554-4501 during business hours.

Please log into your Cowell Health Portal to complete the relevant consent forms as well as the personal medical history form. If you have any trouble, email cowellcenter@scu.edu or call the front desk at (408) 554-4501 during business hours.

We provide a wide scope of services including primary care, urgent care, minor procedures, physical exams, immunizations, gynecology services, and ongoing mental health medications. We can also provide medical records to your off-campus providers if you give us permission and complete the relevant forms (ask the Cowell Center front desk staff for more info).

For specialist medical care including X-ray services, we help refer students to community providers when appropriate. We have relationships with a number of specialists in the community who will see our students promptly and urgently, depending on the issue.

We have a limited in-house pharmacy, including allergy and asthma medications, some antibiotics, cough and cold medications, topical rash treatments, and nausea/vomiting medications. Over-the-counter acetaminophen/ibuprofen and cold medications are available without an appointment.

For prescriptions and medications not available at Student Health Services, Savco Pharmacy is near campus that offers free weekly delivery to the Cowell Center. Savco also accepts SCU’s Anthem Student Health Insurance Plan. For information about how to access this service and for additional local pharmacies, see our Pharmacy Services page.

For local hospitals, urgent care centers, and clinics, see our Local Hospitals and Medical Facilities page.

All incoming students (undergraduates, graduates, transfers, and re-admits) are required to comply with the SCU Immunization Requirements. For more information about immunizations, including exemption requests, see our Immunizations page.

Planning on traveling or studying abroad? Visit the Cowell Center for information about destination-specific risks and relevant vaccine requirements. Your personal health, immunization history, and areas of intended travel will also be examined. To avoid having your trip canceled because you were unable to meet the vaccine requirements within the appropriate time frame, we recommend you visit us clinic three to six months before your trip. For additional travel information, visit the Centers for Disease Control and Prevention.

  1. Patients are treated with respect, consideration, and dignity.
  2. Patients are provided with appropriate privacy. 
  3. Patient disclosures and records are treated confidentially, and, except when required by law, patients are given the opportunity to approve or refuse their release.
  4. Patients are provided, to the degree known, complete information concerning their diagnosis, evaluation, treatment and prognosis.  When it is medically inadvisable to give such information to a patient, the information is provided to a person designated by the patient or to a legally authorized person.
  5. Patients are given the opportunity to participate in decisions involving their health care, except when such participation is contraindicated for medical reasons.
  6. Patients are informed of their right to change practitioners if other qualified practitioners are available
  7. Information is available to patients and staff concerning the following: 
    • Patient rights
    • Patient conduct and responsibilities
    • Services available at The Cowell Center
    • Provisions for after-hours and emergency care
    • Fees for services
    • Payment policies
    • Patient’s right to refuse to participate in experimental research
    • Advance directives, as required by state or Federal law and regulations
    • Provider credentialing

Patient care is improved when:

  1. Patients arrive approximately 10 minutes prior to their appointment time to ensure adequate time for registration and rooming.
  2. Patients attempt to give 24 hours notice to cancel/reschedule an appointment.
  3. Patients are mindful of privacy and confidentiality – both their own and others, while registering and receiving care.
  4. Patients are aware of their insurance coverage and carry an insurance card.
  5. Patients are open and honest when talking to their practitioner regarding their symptoms.
  6. Patients ask questions when they do not understand what their practitioner is saying.
  7. Patients follow the advice/instructions of their practitioner.
  8. Patients finish all medications as instructed.  If there are any side effects, the patient will notify Student Health Services.
  9. Patients attend all follow-up appointments.
  10. Patients return to the Cowell Center if there is an unexpected change in their condition.
  11. Patients treat staff with respect, both in terms of behavior and language.

Not meeting with any of the above patient conduct and responsibilities could lead to denial of services at the Cowell Center and referral to the community.

  1. Marketing or advertising regarding the competence and capabilities of Student Health Services is not misleading to the patients.
  2. Patients are informed about procedures for expressing suggestions and/or voicing grievances to the Cowell Center.

 

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Pharmacy Services

Primary care, immunizations, STI testing, nutrition services, health promotion, and more.


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Immunizations

Everything you need to know about university requirements, exemptions, and more.


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Nutrition Services

Meet with our registered dietitian nutritionist to improve wellness through healthy eating and positive lifestyle changes.


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Sexual Health

Learn about confidential, nonjudgmental medical care for gynecological health, STI testing, and more.