Frequently Asked Questions
As of July 1, 2016, Santa Clara University's Housing Office manages all University owned student rental properties. These properties are referred to as neighborhood units. This list of frequently asked questions has been compiled to provide information related to the transition.
1. How much will NU rates increase for the 2019-2020 academic year?
On average there will be a 3.5% increase in room and board. Proposed 2019-2020 rates will be posted in January 2019. Keep in mind, our rates include all utilities with the exception of cable and internet.
2. Are any utilities included in the rent?
Our rates include all utilities with the exception of cable and internet.
3. Which student rental properties does the University own?
As of December 2018, the Housing Office will manage the following houses
4. Why did the University decide to make this transition with these student rental properties?
The University decided to make this change for several reasons. This change demonstrates to students and parents, as well as neighbors, that Santa Clara University will have greater oversight for these units, will provide students with a consistent on-line application and contracting process for both on-campus and neighborhood units, and will provide a timely maintenance response process. The University's direct management of the neighborhood units will also allow students to save with 10-month contracts instead of being bound to a 12-month lease. This change will also allow students and their parents to take advantage of a variety of payment plans offered by the Bursar's Office while also allowing students and their parents to assess housing charges against their tax exempt 529 college savings plans.
5. Who can apply to live in a neighborhood unit?
Students with either Junior or Senior standing by Fall 2019 will be eligible to apply to live in the Neighborhood Units. The first priority of renting will go to current residents and second priority will be allocated based on application timestamp. Those applying as part of a group will have their dates/times of application averaged. The neighborhood units will not be an option for students with first-year or sophomore standing by Fall 2019.
6. How do I apply to live in a neighborhood unit?
Returning Neighborhood Unit residents
The 2019-2020 returning NU resident application will be available Wednesday, October 31, 2018 at 9:00AM. All current NU residents wishing to return must complete the application by Friday, November 9th at 11:59PM.
New Neighborhood Unit applicants
The Neighborhood Units application opens Wednesday, October 31, 2018 at 9:00am. All eligible students wishing to live in an NU must complete the application by Friday, November 9th at 11:59pm. In order to be considered for a 2019-2020 Neighborhood Unit, your entire application group will need to attend four OCHO programs by November 14, 2018. If you previously attended OCHO programs, they will count for the Neighborhood Unit
Required OCHO Programs:
- You and the Law
- Leases and Landlords
- How to be a good neighbor
- Being the Best Bronco
7. What are the dates and the length of the contract for the neighborhood units?
The 2019-2020 contract terms for the Neighborhood Units are for 10-months, beginning on August 30, 2019 and ending on June 30, 2020.
Again, residents will sign individual contracts.
8. Will summer housing be available within the neighborhood units?
Housing will be available during Summer 2019 (July & August) within the Neighborhood Units. The Summer 2019 application will be available March 13, 2019. In order to remain for the summer, at least 50% of the occupants must have Summer contracts.
Please note, newly acquired Neighborhood Units will not be available for Summer 2019.
9. Will residents of the Neighborhood Units sign individual contracts or a collective "house or apartment" lease?
As a resident of a Neighborhood Unit, you will not sign or be bound to a group lease for the entire unit. Instead, residents will sign individual housing contracts per bed space within the Neighborhood Unit
10. What happens if a roommate within a neighborhood unit cancels their contract? Will the Housing Office place another student within the unit?
If a resident within a Neighborhood Unit is granted a cancellation of their housing contract, the Housing Office will afford the remaining residents 3 days, from the date of the previous roommate's move out date, to find a new roommate. If the current residents of the Neighborhood Unit are unable to find a new roommate, the Housing Office will reserve the right to place a new student in the unit.
11. What is the cancellation policy for the neighborhood units?
For cancellation requests that are not due to withdrawing from the University for Fall 2019: If the cancellation notice is received by May 1st, the deposit is refundable. If a cancellation notice is received May 2nd through June 30th, the $350 prepayment deposit will be forfeited and a $300 cancellation fee will be applied to the student's account. If a cancellation notice is received July 1 - July 31 the $350 prepayment deposit will be forfeited and a $500 cancellation fee will be applied to the student's account. If a cancellation notice is received August 1 – September 1, 2016, the $350 prepayment deposit will be forfeited and a $700 cancellation fee will be applied to the student's account.
For cancellation requests due to withdrawing from the University for Fall 2019: If a cancellation notice is received by May 1st, the $350 prepayment deposit is refundable. If notice of cancellation is received May 2nd through May 31st, you will forfeit $100 of the of the prepayment deposit. If notice of cancellation is received June 1 - June 30, you will forfeit $150 of the prepayment deposit. If notice of cancellation is received July 1 - July 31, you will forfeit $200 of the prepayment deposit. If notice of cancellation is received on or after August 1, you will forfeit the entire $350 deposit.
12. Will a security deposit be required?
A security deposit will not be a requirement when applying for the neighborhood units. Instead, as a part of the application, students will submit a $350.00 housing prepayment deposit, which will then be applied to the Fall 2019 quarter's room charge. As with on-campus housing, if a resident is determined to be responsible for damages or extra cleaning at the end of the contract, these costs will be charged to the resident's Bursar account.
13. Is a dining plan required if I live within a neighborhood unit?
All Neighborhood Units will be provided the Apartment residential dining plan for the academic year. Points will be distributed quarterly to the student's ACCESS card.
14. How many students will be assigned to each neighborhood unit? Will the rooms be single or double occupancy?
The size and number of bedrooms within each Neighborhood Unit varies.
Single and double rooms as well as designed single rooms and triples are available throughout the entire inventory of Neighborhood Units. Through the application process, students applying for the Neighborhood Units can designate whether to use a room as a single or double, and will subsequently be billed the appropriate room rate. Rooms that have been designated by the Housing Office as designed singles, can only be used as single occupancy rooms.
15. How will I be billed if I live in a Neighborhood Unit?
As was noted above, all room & board charges for your individual housing contract will be conveniently posted on a quarterly basis to your Bursar account and are due accordingly.
16. Can financial aid and/or scholarships be applied towards the neighborhood unit charges on my Bursar Account?
Yes. Financial aid and scholarships can be applied towards room charges for the Neighborhood Units.
17. Can I or my family take advantage of a 529 College Savings Plan to pay for my Neighborhood Unit room and board charges?
Yes. 529 College Savings Plans can be used to cover the cost of Neighborhood Unit room and board charges.
18. If I plan to study abroad during Fall 20198, can I hold a space within a Neighborhood Unit?
Yes. If you apply to live within a Neighborhood Unit and your roommate agrees to pay the single rate for the Fall 2019 quarter, we'll hold a space within the room for you. When you return for Winter 2020, you and your roommate will each be billed the double rate for the room. Of course, this scenario can only work in rooms that can be utilized as both singles as well as doubles. Within the application, both you and your roommate will need to indicate that you have agreed to this arrangement and your roommate will also need to confirm that they understand that they will be billed the single rate for the Fall 2019 quarter.
19. Can I install a window air conditioning unit? Are any air conditioning units permitted within the neighborhood units?
At this time, air conditioning units of any kind will not be permitted within any of the Neighborhood Units.
20. Are the Neighborhood Units furnished?
The Neighborhood Units are not furnished.
21. Can I bring or build my own loft?
Residents of the Neighborhood Units may bring their own purchased lofts so long as the loft furniture was designed to be a bunk bed or a lofted bed. Residents are NOT permitted to build their own lofts. Lofts may not be attached to any physical structures within the Neighborhood Unit.
22. How are maintenance issues addressed within the neighborhood units?
Residents living in a Neighborhood Unit are able to submit an on-line maintenance request. For more immediate facilities issues, residents will be able to call either the Housing Office or an after hours number to have the issue addressed. Regardless of the situation, maintenance issues will be resolved in a timely and appropriate manner by the University.
23. Are pets allowed within the Neighborhood Units?
Due to health and sanitary regulations, students & guests are not to bring pets inside the neighborhood units at any time. Fish that are living in containers that have a volume capacity of less than five gallons are permitted.
24. Will I need to purchase a parking permit from the University in order to park at a neighborhood unit?
A parking permit to park at the Neighborhood Units will not be required. However, if residents of a particular unit find that there is not enough space to conveniently park all of the vehicles of the residents of the unit, residents may choose to purchase an "O" class permit through Transportation Services. The O permit is designed for residents who live in surrounding neighborhoods. Learn more about O permits through Transportation Services.
25. How should I address my mail if I live at a Neighborhood Unit? Will mail at the Neighborhood Units now be handled by Mailing Services?
Mail at the Neighborhood Units will not be managed by Mailing Services nor by the University. Residents of the Neighborhood Units should use the physical address of their respective unit as the mailing address.
26. What happens if I get locked out of my neighborhood unit? Are there individual locks on bedroom doors?
If you are locked out between 8AM – 5PM, Monday through Friday, you would come to the Housing Office to obtain a temporary key. If you are locked out during non-business hours, or during the weekend, you would call Campus Safety and an officer would let you into your space. Individual locks are installed on bedroom doors and a key is issued to the resident assigned to that bedroom.
27. Will Campus Safety respond to issues that arise at the neighborhood units?
In conjunction with the Santa Clara Police Department, Campus Safety will patrol the Neighborhood Units and provide a response when needed or appropriate. This additional presence by Campus Safety will enhance the living environment for everyone living in the neighborhoods that surround the University.
28. How Neighborhood Units impact members of sororities and fraternities who reside within the units?
The management of neighborhood units by the Housing Office will not have an impact on any student who is a member of a sorority or fraternity. All neighborhood units will be rented through the process that has been outlined. If members of a sorority or fraternity choose to apply to reside within a neighborhood unit, in any particular year, they may and are certainly welcome to do so. However, no neighborhood unit will be designated as belonging to a particular sorority or fraternity for the long-term.
29. Can I live in a Neighborhood Unit if I am not enrolled in courses or graduate early?
You must be an enrolled student, taking classes at SCU, in order to continue to reside in an NU. If you will be reducing your unit load below the full time status (12 units per quarter), make sure to reach out to the Housing Office as soon as possible. It will also be important to note that you will need to stay in good judicial standing with the University.
30. When can I move into my Neighborhood Unit?
August 31: For students checking in on August 31, you may check in at the Graham Service Desk, 10:00am to 8:00pm.
After September 3: For students checking in beginning September 4, you may check in Monday - Friday, 8:00am to 5:00pm at the Housing Office located in Benson 212.