Frequently Asked Questions
As of July 1, 2016, Santa Clara University's Housing Office manages all University owned student rental properties. These properties are referred to as neighborhood units. This list of frequently asked questions has been compiled to provide information related to the transition.
NU rates will increase no more than 3.00% for the coming year. Keep in mind, our rates include all utilities with the exception of cable and internet.
Our rates include all utilities with the exception of cable and internet.
As of December 2018, the Housing Office will manage the following houses
The University decided to make this change for several reasons. This change demonstrates to students and parents, as well as neighbors, that Santa Clara University will have greater oversight for these units, will provide students with a consistent on-line application and contracting process for both on-campus and neighborhood units, and will provide a timely maintenance response process. The University's direct management of the neighborhood units will also allow students to save with 10-month contracts instead of being bound to a 12-month lease. This change will also allow students and their parents to take advantage of a variety of payment plans offered by the Bursar's Office while also allowing students and their parents to assess housing charges against their tax exempt 529 college savings plans.
Students with either Junior or Senior standing by Fall 2018 will be eligible to apply to live in the Neighborhood Units. The first priority of renting will go to current residents and second priority will be allocated based on application timestamp. Those applying as part of a group will have their dates/times of application averaged. The neighborhood units will not be an option for students with first-year or sophomore standing by Fall 2018.
Returning Neighborhood Unit residents
The 2018-2019 returning NU resident application will be available Wednesday, November 1st, 2017 at 8:00AM. All current NU residents wishing to return must complete the application by Friday, November 17th at 5:00PM.
New Neighborhood Unit applicants
The Neighborhood Units application process is integrated into the 2018 - 2019 Junior/Senior Housing application process. In order to be considered for a 2018-2019 Neighborhood Unit, your entire application group will need to attend four OCHO programs by January 24th, 2018 (Fall 2017 OCHO schedule can be found at the bottom of the email). If you previously attended OCHO programs, they will count for the Neighborhood Unit
Required OCHO Programs:
- You and the Law
- Leases and Landlords
- How to be a good neighbor
- Educated Partiers
The 2017-2018 contract terms for the Neighborhood Units are for 10-months, beginning on September 1, 2017 and ending on June 30, 2018.
The 2018-2019 contract terms for the Neighborhood Units are for 10-months, beginning on August 31st, 2018 and ending on June 30, 2019.
Again, residents will sign individual contracts.
Housing will be available during Summer 2018 (July & August) within the Neighborhood Units. The Summer 2018 application will be available March 14, 2018.
Please note, newly acquired Neighborhood Units will not be available for Summer 2018.
As a resident of a Neighborhood Unit, you will not sign or be bound to a group lease for the entire unit. Instead, residents will sign individual housing contracts per bed space within the Neighborhood Unit
If a resident within a Neighborhood Unit is granted a cancellation of their housing contract, the Housing Office will afford the remaining residents 3 days, from the date of the previous roommate's move out date, to find a new roommate. If the current residents of the Neighborhood Unit are unable to find a new roommate, the Housing Office will reserve the right to place a new student in the unit.
For cancellation requests that are not due to withdrawing from the University for Fall 2018: If the cancellation notice is received by May 1st, the deposit is refundable. If a cancellation notice is received May 2nd through June 30th, the $250 prepayment deposit will be forfeited and a $300 cancellation fee will be applied to the student's account. If a cancellation notice is received July 1 - July 31 the $250 prepayment deposit will be forfeited and a $500 cancellation fee will be applied to the student's account. If a cancellation notice is received August 1 – September 1, 2016, the $250 prepayment deposit will be forfeited and a $700 cancellation fee will be applied to the student's account.
For cancellation requests due to withdrawing from the University for Fall 2018: If a cancellation notice is received by May 1st, the $250 prepayment deposit is refundable. If notice of cancellation is received May 2nd through May 31st, you will forfeit $50 of the of the prepayment deposit. If notice of cancellation is received June 1 - June 30, you will forfeit $100 of the prepayment deposit. If notice of cancellation is received July 1 - July 31, you will forfeit $150 of the prepayment deposit. If notice of cancellation is received on or after August 1, you will forfeit the entire $250 deposit.
A security deposit will not be a requirement when applying for the neighborhood units. Instead, as a part of the application, students will submit a $250.00 housing prepayment deposit, which will then be applied to the Fall 2018 quarter's room charge. As with on-campus housing, if a resident is determined to be responsible for damages or extra cleaning at the end of the contract, these costs will be charged to the resident's Bursar account.
A dining plan is not required nor included with the Neighborhood Units. Students residing within the Neighborhood Units do have the option of buying a Dining Plus Plan in any amount through the ACCESS Card Office.
The size and number of bedrooms within each Neighborhood Unit varies.
Single and double rooms as well as designed single rooms and triples are available throughout the entire inventory of Neighborhood Units. Through the application process, students applying for the Neighborhood Units can designate whether to use a room as a single or double, and will subsequently be billed the appropriate room rate. Rooms that have been designated by the Housing Office as designed singles, can only be used as single occupancy rooms.
As was noted above, all room & board charges for your individual housing contract will be conveniently posted on a quarterly basis to your Bursar account and are due accordingly.
Yes. Financial aid and scholarships can be applied towards room charges for the Neighborhood Units.
Yes. 529 College Savings Plans can be used to cover the cost of Neighborhood Unit room and board charges.
Yes. If you apply to live within a Neighborhood Unit and your roommate agrees to pay the single rate for the Fall 2018 quarter, we'll hold a space within the room for you. When you return for Winter 2019, you and your roommate will each be billed the double rate for the room. Of course, this scenario can only work in rooms that can be utilized as both singles as well as doubles. Within the application, both you and your roommate will need to indicate that you have agreed to this arrangement and your roommate will also need to confirm that they understand that they will be billed the single rate for the Fall 2018 quarter.
At this time, air conditioning units of any kind will not be permitted within any of the Neighborhood Units.
The Neighborhood Units are not furnished.
Residents of the Neighborhood Units may bring their own purchased lofts so long as the loft furniture was designed to be a bunk bed or a lofted bed. Residents are NOT permitted to build their own lofts. Lofts may not be attached to any physical structures within the Neighborhood Unit.
Residents living in a Neighborhood Unit are able to submit an on-line maintenance request. For more immediate facilities issues, residents will be able to call either the Housing Office or an after hours number to have the issue addressed. Regardless of the situation, maintenance issues will be resolved in a timely and appropriate manner by the University.
Due to health and sanitary regulations, students & guests are not to bring pets inside the neighborhood units at any time. Fish that are living in containers that have a volume capacity of less than five gallons are permitted.
A parking permit to park at the Neighborhood Units will not be required. However, if residents of a particular unit find that there is not enough space to conveniently park all of the vehicles of the residents of the unit, residents may choose to purchase an "O" class permit through Transportation Services. The O permit is designed for residents who live in surrounding neighborhoods. Learn more about O permits through Transportation Services.
Mail at the Neighborhood Units will not be managed by Mailing Services nor by the University. Residents of the Neighborhood Units should use the physical address of their respective unit as the mailing address.
If you are locked out between 8AM – 5PM, Monday through Friday, you would come to the Housing Office to obtain a temporary key. If you are locked out during non-business hours, or during the weekend, you would call Campus Safety and an officer would let you into your space. Individual locks are installed on bedroom doors and a key is issued to the resident assigned to that bedroom.
In conjunction with the Santa Clara Police Department, Campus Safety will patrol the Neighborhood Units and provide a response when needed or appropriate. This additional presence by Campus Safety will enhance the living environment for everyone living in the neighborhoods that surround the University.
The management of neighborhood units by the Housing Office will not have an impact on any student who is a member of a sorority or fraternity. All neighborhood units will be rented through the process that has been outlined. If members of a sorority or fraternity choose to apply to reside within a neighborhood unit, in any particular year, they may and are certainly welcome to do so. However, no neighborhood unit will be designated as belonging to a particular sorority or fraternity for the long-term.
You must be an enrolled student, taking classes at SCU, in order to continue to reside in an NU. If you will be reducing your unit load below the full time status (12 units per quarter), make sure to reach out to the Housing Office as soon as possible. It will also be important to note that you will need to stay in good judicial standing with the University.
August 31: For students checking in on August 31, you may check in at the Graham Service Desk, 10:00am to 8:00pm.
After September 3: For students checking in beginning September 4, you may check in Monday - Friday, 8:00am to 5:00pm at the Housing Office located in Benson 212.