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Technology at SCU

Logins / Accounts

Account Information

SCU Username

Your SCU Username is used to access the network and other applications, including Gmail, Google Apps, Camino, and wireless access. It is mostly initials and surname, e.g. bbronco for Bucky Bronco.

Students can retrieve their SCU Username and password from eCampus. Login to eCampus, and go to Personal Portfolio - SCU Electronic Information.

For assistance please contact the Technology Help Desk. Call (408) 554-5700 (5700 from on-campus) or email techdesk@scu.edu.

 

SCU Network

Santa Clara's network provides access to network printers & shared drives on campus.

For assistance please contact the Technology Help Desk. Call (408) 554-5700 (5700 from on-campus) or email techdesk@scu.edu.

 

Gmail & G Suite

Gmail is a subsection of Google's G Suite, which also provides access to several systems including Google Drive, Calendar, Sites, Groups & Contacts.

For additional information on any of the individual applications within Google Apps, click on the Settings icon and choose Help and enter the item for which you would like more information. 

For assistance please contact the Technology Help Desk. Call (408) 554-5700 (5700 from on-campus) or email techdesk@scu.edu.

 

Wireless access

The University wireless network is accessed utilizing your SCU Username & password. When you first start up your wireless device, select "SCU-Student", with password "gosantaclara" (for students) or "SCU-Employee", with password "GoBroncos" (for staff and faculty). After the network has been added, launch a web browser & navigate to an offsite website such as Yahoo, Google, etc. and you will be presented with a login screen. When you see the SafeConnect authentication screen login with your SCU Username and password. 

You will be asked to reauthenticate at the beginning of every quarter.

For more information on using WiFi, visit the Get Connected - WiFi page, or for assistance please contact the Technology Help Desk. Call (408) 554-5700 (5700 from on-campus) or email techdesk@scu.edu.

 

Camino Learning Management System (Canvas)

You access your Camino account through the SCU Portal at scu.edu/login. If you are not already logged in to another Single Sign-on application, you will be asked to log in with your SCU Username and password. 

For assistance please contact the Technology Help Desk. Call (408) 554-5700 (5700 from on-campus) or email techdesk@scu.edu. For assistance using Camino contact Media Services at (408) 551-3572 or caminosupport@scu.edu.

 

eCampus

eCampus can be accessed from the Santa Clara SCU Portal page, and clicking eCampus on the right side of the page.

Your eCampus User ID is different to your SCU Username for students, and is usually of the form W000123. To get a new password, click on the Forgot My Password link. To change your password once you are logged into eCampus, go to My System Profile, Change Password.

If you are unsure of your eCampus User ID, or for other assistance please contact the Technology Help Desk. Call (408) 554-5700 (5700 from on-campus) or email techdesk@scu.edu.

In order to receive a SCU Network ID and Google Apps (E-Mail) account, the Network Account Form must be filled out and signed by each faculty and staff member.

You can either drop off the two-page form in person at the Technology Help Desk or e-mail the form to TechDesk@scu.edu

Student accounts are automatically provisioned by the university.

 

Need Help?  Contact the Technology Help Desk in person, email (techdesk@scu.edu) or by phone 408-554-5700 (5700 from on-campus). You will need to provide your month/day of birth and last 4 digits of your SSN to verify your identity over the phone.  If calling from your SCU office phone (which displays your name), this information will not be needed.

To reset your SCU Username's password, we will need:
1.  Your Full Name
2.  Your Campus ID (front of your Access card)
 
If you email the Technology Help Desk, you will need to provide your phone number AND email (an alternative email if you are unable to access your SCU gmail), and a clear description of what password needs to be reset - eCampus password, or SCU Network password.
 
To change your SCU Network Password
1.  Log out of Gmail and Camino
2.  Go to the Change Password page
3.  Log in with your SCU Username and existing password, given to you by the Technology Help Desk
5.  Change your password
Need Help?  Contact the Technology Help Desk in person, email (techdesk@scu.edu) or by phone 408-554-5700 with the following information:
1.  Your Full Name
2.  Your Campus ID (front of your ACCESS card) or eCampus User ID (W number)

If you are emailing the Technology Help Desk, you will need to provide your phone number AND email (an alternative email if you are unable to access your SCU gmail), and a clear description of what needs to be reset - eCampus or SCU Network password.
 
To access your new SCU Network Password (Gmail, Camino, WiFi)
1.  Log into eCampus
2.  Go to Personal Portfolio / SCU Electronic Information
3.  Your new temporary password is listed in the Original Network Password field
 
To change your SCU Username's password
1.  Log out of Gmail and Camino
2.  Go to the Change Password page
3.  Log in with your SCU Username and existing password
4.  Change your password
 
 
Unable to Log into eCampus?
Use the "Forgot Your Password" feature.