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Managing Your Mental Health as a Business Owner

Overview:

In this session, you will learn why mental health is a business issue, and not just a personal one. You will learn how to recognize burnout early, manage stress in real time, reduce mental load through better time management and delegation, and build routines that keep you steady through busy seasons. You will also learn how to create a personal wellness plan you can update as your business grows. You will be able to create a Mental Health Toolkit (PDF) with a five-minute reset plan, like the downloadable example discussed below. With these tools and tactics, small business owners and entrepreneurs can foster strong mental health and address mental health challenges when they emerge.  

  • Introduction to Mental Health
  • Essential Skills for Strong Mental Health
  • Managing Workload, Time, and Mental Load
  • Support Systems and Community
  • Emotional Intelligence for Well-Being
  • Decision Making Under Pressure
  • Healthy Habits that Support Mental Health
  • Managing Change, Uncertainty, and Crunch Seasons
  • Ethics and Your Responsibility to Yourself
  • Creating a Personal Mental Wellness Plan
  • Top 10 Do’s and Don’ts
  • Business Resources

Watch this session in Video Format (27:15)

What is mental health and why does it matter? Mental health is your ability to think clearly, regulate emotions, and recover from pressure while running your business. If your mental health suffers, your decision-making can weaken, your patience can disappear, and your business performance follows. Mental health challenges typically do not resolve on their own, so understanding and addressing how they emerge is a powerful skill.

  • The Role of Mental Health in a Small Business. As the business owner, you are the engine. If the engine is running hot all the time, it will eventually break down. Protecting your mental health protects your customers, your team, your family, and your long-term results.

  • Understanding Stress vs. Burnout. Stress is often short-term and tied to a specific challenge. Burnout is long-term depletion. It shows up as exhaustion, detachment, and reduced effectiveness. Stress can be managed, however, it’s important to recognize stress at nearly any level will have an impact on your business performance. Burnout needs recovery, which will vary from person to person and will depend on the severity of the burnout, plus changes to the way you run your work and work-life balance.
  • Awareness and Self-Assessment. Awareness is the first skill. If you do not notice the warning signs, you will not change course until you hit a wall. Here are two ways to build awareness:
    • Recognize early signals. These may include irritability, sleep disruption, loss of motivation, brain fog, and feeling emotionally flat or numb.
    • Know your triggers. Triggers may be certain clients, certain tasks, certain seasons, and certain personal situations that increase pressure.
  • Emotional Regulation. Emotional regulation means you can feel pressure and still respond with clarity. As you build this skill, focus on two simple habits:
    • Create a pause. When you feel reactive, stop for 30 seconds, slow your breathing, and give yourself space to think.
    • Reset quickly. Short walks, a glass of water, stretching, and a quick journal note can bring you back to center.

  • Resilience and Recovery. Resilience is not toughness for the sake of being tough. It is the ability to experience a setback, recover, and keep moving, returning with clarity and renewed determination. Recovery is how you stay in the game. Building resilience includes recovery habits and a perspective that does not turn every problem into a personal failure. 

For example, a recovery habit could be writing down what went well and what was learned after a particular setback instead of replaying the mistake over and over in your mind.

Another example is taking a short walk, getting some rest, or stepping away for an hour after a difficult meeting so you can respond thoughtfully rather than emotionally. 

A business owner might practice resilience by losing a client, reviewing what happened, adjusting the approach, and reaching out to three new prospects the next day. 

A manager might show recovery by admitting a poor decision, correcting it quickly, and using it as a teaching moment for the team rather than hiding from it. 

On a personal level, resilience can mean having a disappointing week, resetting over the weekend, and starting Monday with a plan instead of carrying frustration into the next week.

An excellent quote to remember for resilience and recovery comes from renowned author, artist, and advocate Mary Anne Radmacher: “Courage doesn’t always roar. Sometimes courage is the quiet voice at the end of the day saying, I will try again tomorrow.”

A Note about Failure

Mental health and feelings of failure are often intertwined. Feelings of failure are powerful, and they can cause us to question everything we know and believe. However, it can be even more powerful to think of failure as an opportunity. 

In her book How to Fail, Elizabeth Day points out that failure forces honesty, and it can be an opportunity to improve your self-awareness with a new perspective of clarity. 

Consider using experiences of failure to reflect on key questions:

  • What do I really want?
  • What matters most to me?
  • What did I learn about myself?
  • What lessons can I apply going forward?

In reflecting on what’s most important to you, you also redefine what success looks like.

Phil Holland, MOBI's founder, experienced setbacks and failures on the path to entrepreneurial success. Rather than hiding those experiences, he embraced them as opportunities to learn and grow. In fact, many of the lessons from his own challenges became the foundation for MOBI’s curriculum and his book, The Entrepreneur’s Guide. Mr. Holland believed that failure could offer valuable insight, clarity, and direction. He was proud not only of his successes, but also of the lessons he gained along the way, and he was passionate about helping others learn from both. His perspective serves as a reminder that setbacks do not define us. Instead, it can help shape our next steps and deepen our understanding of what success truly means.

Thomas Edison famously said, “I have not failed. I've just found 10,000 ways that won't work.”

  • Time and Energy Management. Most owners schedule tasks, not energy. If your energy is gone, the schedule does not matter. Here are two practical tools:
    • Prioritize your tasks. Identify the tasks that are truly important and focus your time there first. It can be easy to fall into a cycle of “firefighting,” where every task feels urgent and requires immediate attention. Break this cycle by spending time on important work before it becomes urgent.  
    • Plan around your energy cycles. Schedule the hardest thinking work when you are at your best, and batch low-energy tasks together during periods when you have less energy. For example, if you feel your best in the morning,  start with what one may consider a “high-energy” task such as reviewing contracts, creating new content, and meeting with potential customers. If you have lower energy in the afternoon, try to complete tasks that might be considered “low-energy” tasks, such as catching up on filing, paying bills, or placing orders.

  • Delegate and Let it Go. Carrying everything at once is a fast path to burnout. Delegation, done correctly, can reduce your mental load so you can lead. Start by delegating tasks that drain you and tasks that do not require your unique skills.

  • Boundaries and Recovery Time. Boundaries are guardrails. Use them to protect start and stop times, breaks, and personal time. Digital boundaries matter too. If your phone or other technology controls your attention all day, 24/7, you will never recover.
  • Build Your Support Circle. Business is demanding. It becomes crushing when you try to do it alone. Build a support circle that includes at least one person for strategy, one person for accountability, and one person for personal support.

  • Routine Check-Ins. A weekly check-in with a peer, coach, or advisor creates awareness and prevents isolation, which can increase burnout. When you say things aloud, they stop spinning in your head. You do not have to carry every problem alone.

  • Ask for HelpSupport is part of the process. Adopt this quote for your mental health toolbox: “Vulnerability is Invincibility.” Practice seeing support not as a sign of failure but as a sign that you’re committed to sustaining both your well-being and your business. You don’t have to wait until a situation becomes a crisis to ask for help. Reaching out early can make challenges easier to manage and may prevent more serious problems later. 

Emotional intelligence is the ability to recognize, understand, and manage your own emotions while also being aware of and responding effectively to the emotions of others. Developing your emotional intelligence is especially important as a business owner. Here are a few ways to build your emotional intelligence.

  • Practice Self-Awareness. Self-awareness is knowing what you are feeling and why you are feeling it. The goal is not to eliminate your emotions. The goal is to understand them and use them as information, rather than letting them dictate your reactions.

  • Use Empathy to Protect Your Relationships. When you are depleted, your empathy drops. This situation can negatively impact your clients, employees, and family. Protecting your mental health protects your relationships.

  • Maintain Perspective and Patience. Most business problems are solvable. What breaks owners is the belief that every problem means they are failing. Train yourself to separate a hard moment from a hard identity.

Decision making under pressure is something many entrepreneurs experience regularly, yet its impact on mental health, and your business, is often overlooked.

  • Decision Fatigue. Business owners can make hundreds of decisions a day. When you are overloaded, your brain looks for shortcuts, which can often lead to mistakes, misjudgements, procrastination, or emotional decisions. Reduce choices where you can by standardizing routines and using checklists.

  • Stress-Based Decisions. Stress pushes you toward urgency and fear. When you feel pressure, pause and ask: What is the real problem? What are my options? What decision will I respect next week?

To reduce the impact of continuous decision making, adopt and implement simple systems where you can. Planning during calm periods keeps you steady during chaos. Use a weekly review, a daily top three list, and a short end-of-day shutdown routine.

  • Sleep, Nutrition, and Movement. You cannot think clearly after a poor night’s sleep and constant caffeine. Protect sleep first. Most adults need seven to nine hours of sleep per night on a regular basis. Move your body daily, even if it is for 10-15 minutes. Keep nutrition simple and consistent.

  • Rest and Recovery. Working without breaks is not evidence of a disciplined work ethic, and it can impact your mental health. Look at taking breaks during the workday as performance tools. If you work hard, take the necessary time during the day to recover enough to think clearly and lead well. Don’t confuse being busy with being effective. Taking routine breaks, even as short as 5-15 minutes, can actually make you more productive during your work time.

  • Joy and Personal Time. If the business consumes every part of your identity, any business problem becomes a personal crisis. Protect your hobbies, friendships, family time, and community. Make time each day for the personal things that make you happy.
  • Prepare for Busy Seasons. Tax time, hiring new employees, new product launches, and holiday seasons create predictable pressure. Build a “crunch-season” checklist in advance. Adjust expectations, lighten nonessential commitments, and increase recovery time to give you a better chance of success without burning out first.

  • Identify Challenges and Opportunities with the “What If” Exercise. Ask the “What If” questions before trouble hits. What if you get sick? What if a key customer leaves? What if your largest opportunity shows up and doubles demand? The objective of the “What If” game is to avoid panic decisions by knowing the answers to these questions in advance.

  • Staying Grounded. When things feel chaotic, focus on what you can control: today’s priorities, your breathing, the next call, and the next step. Calm decisions come from steady routines.
  • Understanding Ethics. Ethics are the principles and values that help guide our actions, decisions, and behaviors. Ethics help people make decisions about what is fair, honest, and responsible. Starting and managing a business can involve pressure, stress, and difficult decisions that rely on ethical values, but protecting your values and mental health is important for long-term success. To learn more about ethics, visit MOBI’s sessions Making Ethical Decisions and Applying Ethics in Life and Business.

  • Your Responsibility as the Owner. You have responsibilities to customers, employees, and partners. You also have a responsibility to yourself. If you run yourself into the ground, everyone pays the price.

  • Recognizing Warning Signs. In today’s fast-paced “hustle culture,” it can be easy to think that the busier and more productive you are, the more successful you are. It’s important not to let hustle culture define your worth. It. an be easy to think of burnout as a "badge of honor" for your hard work. However burnout is a disadvantage rather than an asset. When it shows up, you do not argue with it. Don’t assume it will pass; change what is causing it. Look for early signs of burnout and make changes before you go too far.

  • Long-Term Sustainability. Your “big picture” goal should be to create a successful business and enjoy your life over a long period of time. Remember, though, there is no straight path to success. You will have highs and lows, ups and downs. But, if you plan for the twists and turns in advance, you have a better chance of enjoying the journey.
  • Mental Health is Not Optional. It’s important to realize that your mental health impacts your personal and professional lives. You can care for it or ignore it, your choice will have an impact on your personal pursuits, your relationships, and your business.

  • Assess Your Current State. Track your sleep and energy for two weeks and identify your top three stress triggers. Once you know your triggers, work on eliminating them.

  • Set Goals. Define the non-negotiables, such as sleep, breaks, and personal time. Create a weekly reset routine that includes planning, recovery, and connection.

  • Continuous Improvement. Review the plan monthly. Adjust it when the business changes. The goal is steady progress, not perfection.
  • Create a Toolkit. Create a list five activities that you can do in five minutes if you are feeling overwhelmed. You can have it on your phone or print it and keep it in your purse, pocket, or wallet. These should be activities that you know work for you in different situations. Below is the Mental Health Toolkit (PDF) with five ideas. Download and use this example or create one unique to you.

Personal Mental Health Toolkit

5-Minute Resets for Business Owners

When you feel overwhelmed, pick one and do it immediately.

1. Box Breathing Reset

Breathe in for 4 seconds → hold for 4 → exhale for 4 → hold for 4.

Repeat for 5 minutes. This exercise should slow your heart rate and calm your nervous system.

2. Write It Out

Open notes on your phone or get some paper. Write everything on your mind without organizing it. Don’t filter. Just get it out. This will clear mental clutter and reduce anxiety.

3. Take a Walk (Without Your Phone)

Step outside and walk at a steady pace. Focus on your surroundings. No multitasking. The movement resets your brain and lowers stress hormones.

4. 3–3–3 Grounding Exercise

Identify: 3 things you can see, 3 things you can hear, 3 things you can feel. The focus on something outside of what’s happening to you pulls you out of feeling overwhelmed and back into the present moment.

5. One Small Win

Pick ONE simple task you can complete in 5 minutes (send an email, organize a file, return a call). Finish it. This “win” creates momentum and restores a sense of control.

Remember, you don’t need to solve everything right now. Reset first. Then act.

The Top 10 Do's

  • Schedule rest and recovery time the same way you schedule business meetings.
  • Build a support circle and use it.
  • Delegate before you are exhausted.
  • Set boundaries with clients, team members, and technology.
  • Prioritize sleep as a healthy mental health habit.
  • Create a short daily reset routine.
  • Do a weekly mental health check-in with yourself.
  • Use simple systems to reduce decision fatigue.
  • Talk to someone you trust when pressure builds.
  • Adjust expectations during crunch seasons.

The Top 10 Don'ts

  1. Pretend stress does not affect your performance.
  2. Work without breaks and call it discipline.
  3. Carry every problem alone.
  4. Ignore warning signs like irritability, sleep disruption, and emotional numbness.
  5. Let hustle culture define your worth.
  6. Wait for a crisis to ask for help.
  7. Confuse being busy with being effective.
  8. Push through burnout and assume it will pass.
  9. Allow technology to keep you connected to work around the clock.
  10. Treat mental health as optional.

MOBI offers a wide variety of resources to help you. These include our Business Plan Template, worksheets, checklists, templates, infographics, and more. Note: Resources may download automatically or open in a new tab.