Policies and Refunds

Parent's Handbook

Once you have registered your child for camp, please review the Parent & Guardian Handbook. (Parent & Guardian Handbook 2023)

Camper Refund Policies

• Refund requests for Campers submitted prior to or on June 1, 2023 will result in a full refund minus an $85 per session cancellation fee.
• Refund requests for Campers submitted after June 1, 2023 will result in a full refund minus a $175 per session cancellation fee.
• Cancellations via phone will not be accepted. Refund requests should be sent to camp@scu.edu.
• No refunds will be issued upon expulsion or voluntary withdrawal from camp.
• Ill or injured campers will receive a prorated refund minus an $85 processing fee upon request only.
• All refund requests due to illness or injury must be submitted via email to camp@scu.edu before the first day of your camp session (unless injury occurs during the week of camp, in which it's due before the last day of that camp session).

NOTE: All refunds, once approved, will be issued in approximately 2-3 business days.

CIT Refund Policies

• Refund requests for Counselors-in-Training submitted three weeks prior to the session registered will result in a $75 cancellation fee per session.
• Cancellations via phone will not be accepted. Refund requests should be sent to camp@scu.edu.
• No refunds will be issued with less than three weeks prior to the session registered.
• No refunds will be issued upon expulsion or voluntary withdrawal from camp.
• All refund requests due to illness or injury must be submitted via email to camp@scu.edu before the first day of your camp session (unless injury occurs during the week of camp, in which it's due before the last day of that camp session).

COVID-19 University Canceled Session Refunds

During these challenging times, please know we hope you and your loved ones are safe and well. As this new road unfolds before us, we want to assure you that we are monitoring the COVID-19 situation closely.

Should Santa Clara University Administration decide to cancel on-campus programs at anytime, all those who have already registered for a Session will be asked to move to a different session, postpone registration, or to request a refund.

COVID-19 University Canceled Session Refund Options include:

• Postponement of registration from summer 2023 to summer 2024 (no additional fees to attend summer 2024 should camp rates increase)
• A full refund for those who wish to cancel registrations.
• Any requests via phone will not be accepted. All requests should be sent to camp@scu.edu.

Changing Camp Sessions

• We may be able to accommodate changes to camp weeks based on availability
• Please send an email with the following information;
  • Email to: camp@scu.edu
  • Subject line: Camp Session Change Request - [Last Name]
  • Email Body:
    • Camper(s) Name:
    • Current Session(s):
    • Desired Session(s):

Parking (INFORMATION STILL TBD DUE TO PARKING LOT CONSTRUCTION)

Parking permits WILL be given at the registration table on the first day of camp. The parking permit must be visible and placed on the vehicle dash or be hung from the rear view mirror. The pass is valid for anytime you need to pick up or drop off your child(ren).

A map with parking location is available in the Parent's Handbook. For a more detailed map of the university's campus, please visit the campus map.

Campus Recreation will not be responsible for any tickets issued due to parking in the wrong location.